Customer service is one of the most important parts of any business, communication is the key!
Contact me! E-mail or phone (I have an answer machine), I will get back to you, (usually within 48 hours).
When I will be happy to discus your needs (sometimes over several conversations?), then I will send you a quote and a complimentary corsage (With NO obligation).
If and when you are ready, you confirm your order and send payment. I will confirm your order and delivery date! You will then get progress reports, and be informed of despatch date. A few days later I will contact you again to make sure you have received your order and are happy with it.
